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Note: If you did not purchase the product from CIVINTEC, please contact your original supplier for an RMA number.
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CIVINTEC warrants its products to be free from defects in materials and assembly starting from the delivery date to customer, for the specified period of time for different products.
Note:
Customers are responsible for ALL cost (including shipping fee,custom duty and tax etc.) for sending the product to CIVINTEC.
The following cases are excluded from warranty.
Unauthorized disassembly or repair of the product by user
Failures due to user's fault
Damage caused by natural factors or disasters
Removal of or damage to the serial number label
Damages caused by poor storage conditions, poor maintenance, unsuitable installation of
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